New repair strategy for inverters

Since January 01, 2015, HEIDENHAIN also has been offering a new repair strategy for the inverters of the series UM, UMC, UE, UEC and UR. The assignment of components to repair packages is much more customer-oriented now. The repair depth was enlarged as well. All current inverters are available in the HEIDENHAIN Service Exchange.

Overview of the repair packages:

Repair package Small Parts

  • Clean the device.
  • Inspect the device.
  • Repair the device.
  • Update hardware and software.
  • Run functional test.

Repair package Function 1

  • As repair package Small Parts
  • Replace defective components (e.g. housing, fan, small PCB).

Repair package Function 2

  • As repair package Function 1
  • Replace defective functional components (e.g. inverter board, power supply board).

Technical support

NC Support Helpline
+49 8669 31-3101
service.nc-supportheidenhainde

PLC Programming Helpline
+49 8669 31-3102
service.plcheidenhainde

NC Programming Helpline
+49 8669 31-3103
service.nc-pgmheidenhainde

Encoders Helpline
+49 8669 31-3104
service.ms-supportheidenhainde

Application Programming Helpline
+49 8669 31-3106
service.appheidenhainde

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123
service.orderheidenhainde

Please use our request form to send us a question.

Request form